Real-World Experience. As one of the few in the nation that has created and led paratransit services on a macro level, Mr. Kent can provide you with not only operational expertise, but also insights into funding and grants; regulatory issues and compliance; P3 partnerships; the public participation process and relationship building, particularly with the disability community; and policy administration for systems of all sizes.
Responsiveness. Mr. Kent is known for his responsiveness, excellent customer service, quality presentation and communication skills. He will listen carefully to your needs and objectives and ensure that they are met.
Relationships. Mr. Kent has well-established working relationships with diverse stakeholder groups, to include customers and advocates; employees and organized labor; contractors and businesses; board members and elected officials; regulatory agencies and intergovernmental organizations; and the media.
Results. Mr. Kent has been able to effect change in both public and private-sector organizations of all sizes in terms of performance, policy, process, perception, and culture. Let him help you do the same for your organization. We are your one-stop shop for paratransit consulting!